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Shangri-la Surabaya

Show map - Jl. Mayjend Sungkono 120, Surabaya, Indonesia
Shangri-la Surabaya
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Shangri-la Surabaya

Shangri-La Surabaya is a luxurious 5-star hotel situated strategically near Ciputra World Pakuwon Mall and Surabaya Town Square. Guests can unwind in the free-form outdoor pool or indulge in spa treatments amidst tropical landscapes. ... more

FAQ

What amenities are available at Shangri-la Surabaya?

Shangri-la Surabaya offers a free-form outdoor pool, spa center with sauna, tennis courts, and 6 meeting rooms. The hotel also has spacious parking and provides free WiFi and wired internet throughout the property.

Is there a shuttle service available?

Yes, the hotel provides a free scheduled shuttle service to nearby shopping malls.

What type of rooms does Shangri-la Surabaya have?

The hotel features air-conditioned rooms that blend Asian and Javanese elements, equipped with flat-screen TVs, DVD players, personal safes, and private bathrooms with bathtubs.

How far is Shangri-la Surabaya from the airport?

Shangri-la Surabaya is approximately a 20-minute drive from Juanda International Airport.

Are pets allowed in the hotel?

Pets are not allowed at Shangri-la Surabaya.

Does the hotel offer car rental services?

Yes, the hotel arranges car rentals at an extra charge.

Is there a possibility to play tennis at the hotel?

Yes, there are 3 on-site tennis courts available for guests.

Can I enjoy golf outings through the hotel?

Yes, golf outings at nearby championship courses can be arranged with the hotel staff.

Does the hotel have facilities for remote work?

Yes, the hotel has rooms equipped with desks and ergonomic chairs for comfortable remote work.

What is the cancellation policy at Shangri-la Surabaya?

Please check with the hotel directly for their specific cancellation policy, as it may vary by booking.

Hotel policies

  • Check-in: 14:00

  • Check-out: 12:00